Responsibilities :  

• Managing customer satisfaction, engagement, billing, and contract renewals   
• Identifying potential client leads and contacting them - Includes cold calling
• Demonstrating new features, campaigns, or products to clients, emphasizing how they can help the company reach its productivity or goals   
• Tracking and keeping up with account invoicing and potential revenue growth   
• Acquire and grow existing and new business
• work with team lead to drive revenue targets  

 Qualifications and experience :   

• Minimum of two years of experience in one or ideally at least two of the following functions: Account Management / Sales / Customer Support   
• Ability to communicate in a structure manner across departments   
• Work experience with customers and building relationships   
• Outgoing but structured   
• Experience with Managed services and/or Software as a Service (SaaS) products and associated business and pricing models   
• Experience working in a high-growth environment and process/change management

Competencies : 

• Ability to work well under pressure and prioritise assignments   
• Good at teamwork, team is everything for us   
• You are a self starter   
• Strong written and verbal communication skills in English & German  
• Excellent analytical and communication skills are required   
• Candidate must possess demonstrated decision making, problem solving, and negotiating skills